ERP system for administrative and commercial management.

Ajò energia is a young company that has been operating in the energy field for many years: a technical know-how based on experience, on the quality of the service offered and on professionalism. A constantly growing company that boasts a commercial network distributed throughout the region, offering its customers a continuous presence both in the approach and signing of the contract and in the subsequent customer management phase. Ajò Energia’s primary requirement was the adoption of a system that would allow the company to meet the needs of the commercial and administrative area, i.e. the uploading of contracts for the whole commercial network, but which at the same time had to be integrated with the management systems related to the energy services. The definition of the project steps has also highlighted the intrinsic needs to improve internal and external communication through marketing tools linked to the life cycle of contracts. The dev team has been involved in the design, management and development of the entire product, supporting the customer in defining the correct requirements to be obtained but also in the definition and assignment of development priorities, an essential phase to ensure a correct evolution of the software platform. The system allows the insertion of contracts by the various agents and back-offices present in the commercial network, supporting the contract management workflow through integrations towards vertical ERPs on energy. A special customization allows the company to communicate with its customers at each evolution of the activation of the contract, sending contractual information and the activation status of the request. The system also manages premiums to the commercial network through a commission engine that acts both during the evolutionary steps of the contracts, such as validation and activation, and at the level of quantitative and qualitative tenders on a monthly and quarterly basis.